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The Canadian Association of General Surgeons (CAGS) has established this Privacy Policy to ensure stakeholders are informed about the types of Personal Information it collects in the process of providing services to members and in conducting its activities. It outlines how CAGS uses and discloses that information and stakeholder’s rights related to the management of that information. The main purpose for the collection, use and disclosure of personal information by CAGS is for the purposes of association membership.
CAGS upholds to the following principles in complying with Canadian privacy laws. The CAGS Privacy Policy is current as of the "last revised" date which appears at the bottom of this document and may be revised from time to time. This Privacy Policy applies to any information we collect or receive about members and other stakeholders, from any source.

PRINCIPLE #1 — CAGS IS RESPONSIBLE FOR THE PERSONAL INFORMATION UNDER ITS CONTROL.
CAGS is accountable for all personal information in its possession or control, including any personal information collected about members, fellows, residents, students and non-member CPD delegates either collected directly by CAGS or from a CAGS stakeholder such as an academic institution.
CAGS has done the following to properly protect the personal information it collects:
- put in place policies and procedures aimed at protecting personal information;
- educated its staff and volunteers on the interpretation and implementation of those policies and procedures and
- appointed a Privacy Officer to oversee privacy issues.

PRINCIPLE #2 — CAGS IDENTIFIES, BEFORE OR AT THE TIME OF COLLECTION, THE PURPOSES FOR WHICH IT COLLECTS PERSONAL INFORMATION.
CAGS identifies the purposes for collecting Personal Information and obtains consent prior to such use.
The primary purposes for which we collect and use Personal Information include:
- to provide services to members;
- to respond to member and other stakeholder inquiries;
- to complete a transaction related to registration for a CAGS event;
- to provide certificates of attendance for MOC credits;
- to manage applications and communicate with applicants for research awards;
- to advise members and others of CAGS services that may be of interest;
- to send electronic communication that may interest stakeholders, or to which they subscribe, such as newsletters;
- to gather feedback and usage data in order to conduct research / analytics to better understand the needs of members and other stakeholders;
- to present non-CAGS content and advertising that is customized to member interests.
We may also use Personal Information as otherwise permitted or required by law.

PRINCIPLE #3 — CAGS ENSURES KNOWLEDGE AND CONSENT BEFORE COLLECTING, USING OR DISCLOSING PERSONAL INFORMATION.
CAGS explains options and obtains implicit or explicit consent at the time of or prior to collecting, using or disclosing Personal Information. We will always collect Personal Information by fair and lawful means (for example, when an application form is completed or when registering for an event). We may collect Personal Information from third parties, for an example from a university, to register resident members. We also collect Personal Information where we have obtained consent to do so or as otherwise permitted or required by law. Where is it reasonable to do so, or permitted by law, we may rely on implied consent.
Except as required to process a transaction, to maintain records or as required or permitted by applicable law, providing us with personal information is voluntary. Any member or other stakeholder may withdraw or modify their consent at any time, subject to legal and contractual restrictions, provided that reasonable notice is provided. Refusal or withdrawal of consent from use of personal information may result in CAGS being unable to provide certain services.

From time to time, CAGS will email information to members and other stakeholders. Members who do not wish to receive such mailings, may modify their communication preferences on the member’s use profile in the Member Portal.
Personal Information is any information that is identifiable to an individual. This information may include, but is not limited to, name, mailing address, phone numbers, email address, identification numbers, credit card numbers and banking information. Personal Information, however, generally does not include information gathered, used or disclosed solely for the purpose of communicating or facilitating communication with an individual in relation to their employment, business or profession such as the individual’s name, position name or title, work address, work telephone number, work fax number or work electronic address.

PRINCIPLE #4 — CAGS COLLECTS ONLY THE PERSONAL INFORMATION IT REQUIRES FOR PURPOSES OF PROVIDING SERVICES AND OTHER IDENTIFIED ACTIVITIES.
CAGS ensures it collects only the personal information it needs to provide services to members, non-member delegates and other stakeholders and to conduct is activities. No superfluous personal information will be requested.
CAGS may also collect information about website viewers’ online activities and their computer or other electronic device. This information may include the Internet Protocol (IP) address, domain name, browser type, date and time of the viewers request and information provided by tracking technologies, such as cookies. This information does not identify any individual.
This collection of information is a standard function of most software/websites that many of us access on a daily basis. CAGS does not use this data and would never attempt to identify or single-out a user.

PRINCIPLE #5 – CAGS USES AND DISCLOSES PERSONAL INFORMATION ONLY FOR PURPOSES FOR WHICH IT HAS CONSENT OR AS PERMITTED OR REQUIRED BY LAW AND RETAINS PERSONAL INFORMATION ONLY AS LONG AS NECESSARY TO SERVE THOSE PURPOSES.
CAGS identifies to whom, and for what purposes, it will disclose Personal Information, at the time of or prior to collecting such information and will obtain consent to such disclosure. For example, we may:
- transfer Personal Information to our volunteers, for the purposes of the volunteers performing volunteer functions;
- transfer Personal Information to third party service providers with whom we have a contracted agreement that includes appropriate privacy standards, such as service providers that provide communication services support or data storage or processing – for the purpose of, for example, providing member benefits, facilitating commercial transactions with us or offering educational programming;
- disclose Personal Information to such persons and for such purposes for which consent is provided or as otherwise permitted or required by law.
We may keep a record of Personal Information, correspondence or comments in a file specific to members. We will utilize, disclose or retain Personal Information only for as long as necessary to fulfil the purposes for which it was collected and as permitted or required by law.

PRINCIPLE #6 — CAGS ENDEAVOURS TO KEEP PERSONAL INFORMATION ACCURATE, COMPLETE AND UP-TO-DATE TO PROPERLY SATISFY THE PURPOSES FOR WHICH IT WAS COLLECTED.
CAGS ensures that Personal Information is kept as accurate, complete and up-to-date as possible based on information provided to us. We ask that members supply us with written updates of their Personal Information, when warranted. This can be done by revising the member’s user profile in the CAGS Member Portal.

PRINCIPLE #7 — CAGS PROTECTS THE PRIVACY OF PERSONAL INFORMATION THROUGH SECURITY APPROPRIATE TO THE SENSITIVITY OF THE INFORMATION.
We have implemented physical, organizational, contractual and technological security measures to protect Personal Information from loss or theft, unauthorized access, disclosure, copying, use or modification. The only employees who are granted access to Personal Information are those with a business 'need-to-know' or whose duties reasonably require such information.
Generic information from server logs may be used in aggregate form for the purpose of improving web site quality. Our website may provide links to third party web sites. Our Privacy Policy does not extend to these third-party web sites and it is recommended that Users read the privacy policies of these web sites. We are not responsible for the content of, or the privacy practices employed by, third party web sites.
Please note that it is each member’s responsibility to protect their user id and password information. If this information is disclosed the privacy of their personal information cannot be assured.

PRINCIPLE #8 — CAGS OPENLY SHARES INFORMATION ABOUTS ITS POLICIES AND PRACTICES ABOUT HOW IT MANAGES PERSONAL INFORMATION.
The current CAGS privacy policy can be obtained from the Privacy Officer or on our website.

PRINCIPLE #9 — CAGS RESPONDS ON A TIMELY BASIS TO REQUESTS FROM MEMBERS AND OTHER STAKEHOLDERS ABOUT THEIR PERSONAL INFORMATION.
When requested, we will make available to members any Personal Information that we have collected about them, utilized or disclosed, to the extent permitted or required by law. Personal Information may be reviewed and updated through the CAGS Member Portal.
Members and other stakeholders may challenge the accuracy or completeness of their Personal Information at any time. When we validate a member’s identity and they demonstrate the inaccuracy or incompleteness of their Personal Information, we will amend the Personal Information as required. Where appropriate, we will transmit the amended information to third parties having access to Personal Information.

PRINCIPLE #10 — CAGS WELCOMES FEEDBACK REGARDING ITS COMPLIANCE WITH THE ABOVE PRINCIPLES.
All comments, questions, concerns or complaints regarding Personal Information or our Privacy Policy and Practices, should be forwarded to our Privacy Officer at the coordinates below.
By mail:
Privacy Officer
Canadian Association of General Surgeons
505 March Road, Suite 210
Kanata, Ontario
K2K 3A4
By e-mail:
CAGS@CAGS-ACCG.CA

Unless otherwise specified, event registration refunds are subject to a 25% administrative fee. Each event will have a date beyond which refunds will not be honoured. 

By completing purchases with CAGS you agree to have your Credit card and personal information securely stored as part of a payment profile within a 3rd party payment gateway. This securely stored payment profile will be used, when authorized, for automated recurring payments and will allow for easier and faster checkouts. No credit card information is stored within Member365 and all payment data is accessed by way of a secure API. Under no circumstances will CAGS share credit card or personal details. 

CAGS Practicing Members can choose to be enrolled in Automatic Recurring Billing (ARB) to facilitate the payment of their annual membership dues.  

You can choose to opt out of ARB at any point in the year by:

• Accessing the Membership option under the ‘My Account’ tab on the member portal
• Emailing us at cags@cags-accg.ca. 

Who can access the CAGS member portal?

Please note that the CAGS member portal is to be used by members only. Certain workspaces within the member portal will be tailored for and restricted to certain membership types; access to these areas will be determined and approved by CAGS staff. The Content that is displayed in your member portal will automatically vary based on your user / membership type.

What can be posted?

To ensure all interactions within the CAGS member portal are safe and friendly, CAGS staff will oversee the member portal activity and will review, edit, and delete any inappropriate content that has been submitted. This includes abusive or offensive language, spam, malicious files, or other disrespectful contact. To help provide a productive environment, please report any offensive or suspicious activity to CAGS staff. Please note that not all user-submitted content is representative of CAGS, nor does it necessarily represent the views of CAGS, its staff or members.